Common Questions

We get asked a ton of great question - so if you have one, check below for your answer. If it’s not there, contact us and we’ll get back to you!

Do I have to have a Funding Change account to buy raffle tickets?
Nope! An account is not necessary to purchase a ticket to a raffle.  To buy tickets without creating an account, simply click the "No, I'...
Mon, 6 Mar, 2017 at 3:36 PM
Can anyone purchase a ticket to an online raffle?
Your eligibility to purchase a ticket is determined by whether or not you meet the rules and regulations of each specific raffle.  By law, in order ...
Fri, 3 Feb, 2017 at 11:45 AM
What personal data do you need to give to purchase a ticket?
By law we need to collect personal data that allows us to verify your eligibility to purchase a ticket and to inform you that you’ve won. In order to fu...
Fri, 3 Feb, 2017 at 11:48 AM
Do you save my personal financial information?
We use an accredited and secure third-party merchant service provider for all financial transactions. Funding Change has no access to your financial infor...
Fri, 3 Feb, 2017 at 11:50 AM
What credit cards does Funding Change accept?
When you purchase a raffle ticket online, we use your credit card to verify your physical address. Each province restricts credit card purchases for raff...
Fri, 3 Feb, 2017 at 2:01 PM
What if I am from a different province than where the raffle is being run. Can I still buy tickets?
At this point in time each province requires that ticket purchasers either be a resident of the province they are purchasing in OR that they are in perso...
Fri, 3 Feb, 2017 at 2:24 PM
What are the benefits of creating a FREE Funding Change account.
1. FREE Rewards Yup…it’s true. If you are planning on purchasing raffle tickets to support your favourite charity and share the raffle with your frien...
Fri, 3 Feb, 2017 at 2:30 PM
How do I know that your web platform is safe and secure?
Great question! We pride ourselves in being fully licensed and certified by the provincial regulator in your province.  The truth is... if yo...
Fri, 3 Feb, 2017 at 2:32 PM
Why is the site not working properly?
Most often the issues that people experience around using our platform can be solved simply by using a different browser to view the site. The Funding C...
Tue, 7 Feb, 2017 at 4:01 PM
Where is the data you collect through your platform stored?
All of the data collected through Funding Change's platform is stored on secure servers that meet all of the criteria set out by the provincial regul...
Fri, 3 Feb, 2017 at 3:01 PM