If a printer fails to print, DO NOT CONTINUE SELLING TICKETS UNTIL A REPRINT HAS BEEN PERFORMED.
- Tap Menu button
- Check printer status. Status should show: “Printer: CONNECTED” in the top right corner. If printer status is “DISCONNECTED”, please contact your Raffle Supervisor.
- Tap REPRINT LAST TICKET
If you are still unable to reprint a ticket, click here for further troubleshooting steps.